Welcome to COTU
COTU provide an industry leading suite of cloud based SaaS applications to UCaaS and IT&T Resellers and Partners, enabling them to deliver amazing solutions to their customers
Who are we?
Based in the UK, but with a global capability we were founded by channel specialists who have spent decades working with resellers and know what you need to help your customers
What we offer
Our solutions help your customer realise the full potential of the services you provide; from customer service to regulatory compliance, our solutions help you offer the full service
Value for Everyone
.We only sell through partners, as such we know margins are key. Our solutions are designed to help you make money whilst ensuring your customers get great value for their investment
ipSCAPE Cloud Contact Centre
ipSCAPE empowers organisations to build customer moments that build trust, loyalty and engagement
We provide AI-powered contact centre technology that creates seamless omnichannel customer experiences across Voice, Email, Web Chat and emerging channels.
RAMP (Recording Archive Management Platform)
Secure, GDPR compliant, long-term storage of call recordings.
Easy to configure wallboards to enhance your Wildix Customer Experience.
VoiceSpider
Feature-rich, cloud IVR, queuing and recording solution with a self provisioning, self managed reseller capability.
CX-EX AutoInsights
CXEX is an innovative AI-powered voice analytics platform that transforms raw call recordings into actionable insights, empowering businesses to enhance customer experiences, boost sales, and optimise operations.
PayGuard
PayGuard is an innovative payment solution that empowers contact centres to securely accept payments across multiple channels while ensuring full PCI compliance. By masking sensitive data and streamlining the payment process, PayGuard helps businesses reduce liability and operational costs.