Solutions
Recording archive management platform
RAMP is a cloud-based archive for long-term call recording storage — secure, GDPR-aware, and designed for migration between voice and contact-centre platforms.
How does RAMP work?
RAMP offers a secure archive of call recordings, allowing customers to migrate from one telephony or contact-centre platform to another without losing recordings. It can house recordings from multiple archives and systems, using call metadata so users can search, access, and manage recordings through a simple web interface.
Benefits for your business
RAMP gives organisations a secure long-term recording archive that supports migrations between platforms without risking historical data loss. It helps regulated teams keep compliant retention and retrieval processes simple as systems evolve.
At a glance
- Long-term storage. Store recordings for as long as needed to satisfy policy and regulatory requirements.
- Single archive platform. Upload, store, and access historical recordings in one secure platform.
- User permissions. Control access to different platform elements with granular permissions.
- GDPR and deletion. Grant delete permissions where required, including GDPR-aware delete options.
Key capabilities
Highlights from the platform — we'll tailor scope to your environment.
Long-term storage
Store recordings for as long as needed to satisfy policy and regulatory requirements.
Single archive platform
Upload, store, and access historical recordings in one secure platform.
User permissions
Control access to different platform elements with granular permissions.
GDPR and deletion
Grant delete permissions where required, including GDPR-aware delete options.
2-factor authentication
Apply 2FA to user logins based on role and permission level.
Branding
Customise UI branding for reseller and end-customer requirements.
Security
Files are encrypted at rest and in transit.
Audit logs
Track login/logout, playback, download, and deletion actions for admins.
Platform agnostic
Integrates with a wide range of voice and contact-centre solutions.
Integrations
RAMP integrations
RAMP ingests call recordings in near real time from UC and contact-centre stacks, including Wildix, Xelion, ipSCAPE, Puzzel, TelXL, and Netsapiens, and can also import legacy archives from older on-prem or hosted systems.
Take control of recording archives
Request a demo to see how RAMP supports compliant retention and migration.
Book a demo